Privacy policy

Thank you for shopping with Mercidenim USA. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website, mercidenim-us.com.


1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

Device Information: IP address, browser type, time zone, and cookies to improve your experience.

Order Information: Products purchased, order date, and payment method.


2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding orders or customer support

  • Improve our website, services, and shopping experience

  • Send promotional emails, only if you have opted in

 

3. Sharing Your Information

We share your information only with trusted third parties necessary to operate our business, including:

  • Shopify (e-commerce platform)

  • Payment processors such as PayPal or Stripe

  • Shipping carriers to deliver your order

We do not sell your personal information.


4. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data

  • Request corrections or deletion of your data

  • Opt out of marketing emails at any time

To make a request, contact us at: support@mercidenim-us.com


5. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations.


6. Cookies

We use cookies to enhance your shopping experience. You can disable cookies in your browser settings, but some site functions may be affected.


7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.


8. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:
 📧 support@mercidenim-us.com
 🌐 mercidenim-us.com